Refund Policy

This page is a quick reference. Please read the complete Return & Refund Policy and Privacy Policy before ordering.

Private custom pieces and bangles enlarged to a requested size are not automatically returnable or refundable due to dissatisfaction or change of mind.
Natural, non-standard jade characteristics disclosed in the listing are not defects.
Quality issues, damage, or incorrect items may be eligible for a return or other remedy after prompt review and written instructions.
For approved dissatisfaction, sizing, or fit returns, the customer pays return shipping unless agreed otherwise in writing.
Before payment, confirm your address, contact details, bangle size, and custom requirements.

For questions, contact us through Contact Us.