Hidan's exclusive order link

客户服务与买家支持
Customer Care & Buyer Support
购买前须知
Before Placing Your Order
翡翠玉石属于天然且独一无二的产品。请在下单前仔细查看商品照片、尺寸、规格、重量及瑕疵、纹理等状态说明。天然翡翠可能存在棉、纹、矿点、色差及其他自然特征，这些都是天然材质的一部分，并不一定属于商品瑕疵。
Jadeite is a natural and one-of-a-kind product. Before placing your order, please carefully review the product photos, measurements, specifications, weight, and condition details. Natural jadeite may contain cotton, lines, mineral spots, color variations, and other natural characteristics. These are inherent features of natural material and may not be considered defects.
发货须知
Shipping Information
订单确认后，我们会在两天内安排发货。部分商品需要先送往中国境内的专业珠宝检测机构进行检测并办理珠宝检测证书，因此实际发货时间可能会根据证书办理进度进行合理调整。如发货时间受到影响，我们会及时与您联系。
After your order is confirmed, we aim to arrange shipment within two days. Some items must first be submitted to a professional jewelry inspection institution in China for testing and certification. Therefore, the actual shipping time may be reasonably adjusted according to the certificate processing time. If there is any delay, we will contact you promptly.
私人定制产品
Custom-Made Products
私人定制产品一经确认并开始制作，恕不接受退货、换货或取消订单。私人定制产品包括但不限于：
更改手镯圈口；
按照客户要求进行加工、切割或雕刻；
根据客户要求制作其他款式或其他产品；
其他需要根据客户个人要求进行专门制作或修改的商品。
Once a custom-made order has been confirmed and production has begun, it cannot be returned, exchanged, or cancelled. Custom-made products include, but are not limited to:
Changing the inner diameter or size of a bangle;
Cutting, carving, or processing according to the customer’s instructions;
Creating a different design or product at the customer’s request;
Any other product specially made or modified according to the customer’s personal requirements.
下单即表示您已充分了解并接受以上定制规则。请在确认订单前仔细核对尺寸、圈口、设计及其他定制要求。
By placing an order, you confirm that you have read, understood, and accepted the custom-order policy above. Please carefully check the size, bangle opening, design, and all other custom requirements before confirming your order.
售后与问题处理
Customer Support & Order Issues
如果您对订单、物流或收到的商品有任何疑问，请首先通过以下方式联系我们。我们会尽快回复，并与您共同寻找公平、合理的解决方案。
If you have any questions about your order, delivery, or the item you received, please contact us first through one of the channels below. We will respond as soon as possible and work with you toward a fair and reasonable solution.
Email: mulanjadeus@gmail.com
WhatsApp: +852 46138568
Instagram: @mulanjadeus
Facebook Message: Contact us on Facebook
重要提示
Important Notice
如果您对订单不满意，请尽快通过以上任一渠道联系我们。在联系我们时，请提供订单号、商品照片以及相关聊天记录或其他信息，以便我们准确了解并及时处理您的问题。
If you are not satisfied with your order, please contact us as soon as possible through one of the channels above. Please keep and provide your order number, photos of the item, relevant messages, and any other supporting information so that we can investigate and handle your request accurately.

Natural jadeite selected for color, texture and individuality. Product-specific measurements and options are shown above when available.

Keep jade away from harsh chemicals and store it separately in its pouch. Read the full care guide.

Verified customer reviews will appear here as they are collected.